Returns & Exchanges
We want you to be completely in love with your Eleanor Bowmer purchase, but if something isn't quite right, you can return your items within 28 days of receipt. Please ensure all home goods and textiles are returned in their original packaging and unused condition to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully pack your items in their original Eleanor Bowmer packaging to ensure they are protected during transit and remain in resaleable condition.
Label and Post
Generate your prepaid return shipping label through the portal, attach it to your parcel, and drop it off at your nearest authorized collection point.
Receive Your Refund
Once our warehouse team has inspected your returned items, we will process your refund to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing